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Exceeding Expectations
May 2007


It's all about you.

It's about you and your company. You and your needs are uniquely different. We pride ourselves on remembering your special requests and your high standards. Let us know how we can better serve and we will do our best to make it happen. We move for you.

Our goal is to not simply move you from one place to another but to move you professionally, personally. We want to inspire you to accomplish more and travel gracefully. It's not just about the destination, its about the journey.

This edition is about the people who work for you to keep you rolling(and looking good). We are behind you all the way.

Sincerely,

Rhonda and Maurice Brewster

r & m together

 

in this issue


Going Green - Toyota Camry Hybrids


With gas prices going through the roof, companies are taking matters into their own hands and doing what they can to make a difference. To do their part, Rollz Royce Limousine Service is going Green. RRLS has teamed up with Tracy Toyota, to add new Toyota Hybrid vehicles to its fleet. RRLS surveyed 12 of their largest clients in Silicon Valley. 92% gave their approval for Going Green.




Racing Towards Success - Brian Carson

"My cousin is Maurice's barber," said Brian Carson.

Brian always knew what a great company RollzRoyce was and he always knew he wanted to work for the company. He'd done customer service for Penske and was an account rep for Oracle. And at the end of last year, the time was right for him to make a move professionally. He started his job search in a rather unconventional way. He called his cousin the barber, and found out when Maurice Brewster's next hair appointment was scheduled. He put it in his calendar and casually stopped by for the opportunity to chat with him. The conversation went well and after that Maurice invited him into the office to meet the staff and sit down for a more formal conversation. The interview process moved fast, but that's not why we call him a Greyhound.



What Lies Within - Our Billing Diva

"
What lies behind us and what lies before us are small matters compared to what lies within us."
-- Ralph Waldo Emerson.

Inside the accounting department at Rollz Royce Transportation is Erica Dozier. She helps you when you have a question about your billing. But what you might not know is that there's a lot more inside. In this employee feature we'll reveal what's going on with the numbers, what it's really like inside the offices of Rollz Royce and what it's like inside the band.



Limousine Achievers Group - Tom Mazza

tom mazza LAGTom Mazza’s Limousine Achiever’s Group (LAG) consists of 12

members. Formed in 2004, the group meets three times a year to share financial and best practice information, as well as reading industry appropriate books and articles. Participants operate in different cities and report between $2 and $5 million in annual sales. Tom Mazza, the industry's leading expert and consultant runs the group. He is much more than just a facilitator, he is an active participant in the meeting.

When each group member hosts a meeting in their city, the LAG makes a site visit. Afterwards, they receive a detailed evaluation of their business.

rhonda ringsAt our recent meeting in San Francisco, Guy McIntyre 3 Time Super Bowl Winner and 5 Time Pro Bowl Appearances from the San Francisco 49ers was a special guest. Everyone got a chance to try on the rings and feel what it's like to be a champion. Pictured below is Marc Shpilner of Limousine Eighteen, Boston, Massachusettts.

"The group becomes a natural referral source, " says Mazza.  "Friendships have evolved over the years and obviously, having friends in other cities gives a comfort level otherwise not available."
 san fran
"Maurice and Rhonda Brewster are valuable members of the LAG. It has been amazing and gratifying to witness the growth of Rollz Royce over the last 4 years. And it is particularly gratifying to see so much of the group in their success."

The next meeting, the 10th meeting of the Limousine Achievers Group will be August 25-28 in Ann Arbor, MI.

marc shpilner limousine 18


Rollz Royce Wins 4 Awards


Rollz Royce Limousine Service won an unprecedented 4 awards at the Limousine & Chauffeured Transportation (LCT) Magazine's top Operators of the Year at its annual convention and trade show in Las Vegas.

  • 2007 Best Print Advertisements
  • 2007 Best Direct Mail Piece
  • 2007 Best Brochure/Information Packet
  • 2007 Finalist for Operator of the Year

The full article

Rollz Royce Named Silicon Valley's Best
2 Years in a Row


R
ollz Royce Limousine Service was recognized and given the award of the 2007 Silicon Valley’s Best Limousine Company for the second year in row.  The award ceremony was held at the San Jose Museum of Art on April 24, 2007.

 
award



Customer Spotlight

Meeting Professionals International (MPI) is the world's largest association for meeting professionals. It is a global authority and resource for the meetings and events industry. The 1,000+ member Northern California Chapter (MPINCC), established in 1979, empowers its members to increase their strategic value with education, professional development and business growth opportunities.

Rollz Royce Transportation partners with MPINCC to provide transportation services for its speakers and VIPs. Rollz Royce is one of three Key Strategic Partners.

Imagine planning and hosting:

o 5 professional educational events with concurrent workshops & luncheons
o 4 breakfast programs
o Annual Gala
o Trade Show
o Leadership conferences
o Networking events

each year!

The complete article...
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email: maurice@rollzroycelimo.com

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